CASE STUDIES

TransCanada Pipelines Services Provided

The Client
Keystone Pipeline, TransCanada Pipelines – Alberta, Canada

The Issues
Estimated to cost nearly $3 billion, TransCanada’s Keystone Oil Pipeline Project and its companion Cushing Extension will provide more than a half-million barrels per day of North American crude oil to markets in the Midwest United States. Neil Palmer & Associates is charged with planning and executing public consultation activities for the 1360-mile U.S. portion of the pipeline. The firm represents Keystone in local communities along the seven-state route and ensures the project team understands and responds to local issues and concerns. Since Keystone will traverse areas new to TransCanada, Neil Palmer and Associates also is charged with helping to develop the TransCanada corporate brand in the area.

The Actions
Working closely with TransCanada corporate resources and a multi-disciplinary project team, Neil Palmer & Associates has designed and conducted public consultation activities along the U.S. project route. Activities the firm has managed for Keystone include: open houses; meetings with landowners, local officials, community leaders, non-governmental organizations; development of fact sheets, brochures and other project informational documents; newsletters and other landowner and public official correspondence; paid and unpaid media; database management; and regulatory support activities. The firm has served as the principal project representative to local government officials.

The Results
Neil Palmer & Associates has designed and implemented public consultation activities that have secured strong support for Keystone and created a significant positive momentum for TransCanada in the Midwest United States. Both the basic Keystone Oil Pipeline Project and the Cushing Extension are on track to meet regulatory and operational objectives.
aerial view